For Malaysia delivery:
-We uses company transport for FREE DELIVERY around Klang Valley Area.
-To other states, PosLaju / CityLink and our appointed courier transport will do the delivery job.
(The above said include delivery to SABAH & SARAWAK, please contact us for latest shipping rates)
** International shipments may be subject to import taxes, duties and customs fees, which are levied once your package reaches the country of destination, and are the responsibility of the recipient.
** We are not responsible and liable for any losses or broken during the delivery process as well as late delivery made by courier services.
Q: What shipping method do you provide?
We offer FedEx, SF express and Registered Air Mail delivery at this moment.
1) FedEx Economic: Fast shipping (5-8 working days) & Reliable tracking. Highly Recommended - Select FedEx if your budget is allowed.
2) FedEx Priority: Faster shipping (3-5 working days) & Reliable tracking. Highly Recommended - Select FedEx if your budget is allowed and you need it extremely urgent.
3) Registered Air Mail(Malaysia only): We offer PosLaju to ship our products to other states as PosLaju has become one of the largest courrier company in Malaysia,
their deliver services is fast & reliable. *(For SABAH & SARAWAK, kindly contact us for shipping rates.)
4) Company Transport(Malaysia only): We offer FREE DELIVERY door-to-door around Klang Valley area.
5) We are now also uses SF express which is also door-to-door service but with a much more economics and fast delivery as well. Contact us now :D
Q: How fast do you ship my order?
Once we received your confirmation Artwork and full payment, we’ll start rushing with your order and ship out within 5-14 working days(Exclude Saturday, Sunday and Public Holiday). Orders without any printing, goods will be ready for collection from our office or dispatch out the next working day.
Q: Is my product ordered will be ready & delivery exactly on time schedule stated?
Although the products we displayed are currently all in stock and ready for imprint logo. However, some product ready stocks are limited and need some time to restock. For delivery schedule, the time frame shown is for your knowledge only. Actual delivery will differ due to time zone, weather and technical issue. However, need not panic as our admin will follow closely for each order you placed. You also can talk to us on contact us and email us firstname.lastname@example.org.
Q: How long does it takes to receive my order?
It depends on where you stay. Kindly refer below:
|Country of Destination||Registered Air Mail||FedEx Economy/SF Express||FedEx Priority /th>|
|USA & Guam||-||5-8||3-5|
|Europe Countries: UK, France, Norway, Germany, Denmark, Sweden, Switzerland, Netherland, Portugal, Spain, etc.||-||5-8||3-5|
|Australia & New Zealand||-||5-8||3-5|
|Japan, Korea, Hong Kong, Brunei, Taiwan, Philippines||-||5-8||3-5|
**Note: Transit time is base on working days which exclude saturday & sunday.
Q: How do you calculate the shipping rate and delivery time?
For FedEx, we use their official system to rate our shipping cost & delivery time. Relax and be safe as FedEx is one of the largest courier company that delivery goods internationally.
Q: I made a typo error or submitted the wrong shipping address. Can i change?
In order to provide fast shipping, we usually ship order within 1-2 working days right after imprint logo has complete with your ordered. If typo error/wrong shipping address is submitted, please contact us a.s.a.p. and let us know your correct and complete shipping address. However, we cannot guarantee anything. If we haven't ship your order, we still can edit your shipping address. But if we already shipped your order, it's too late and we cannot do anything by then.
Q: I am overseas user, why an error message come out when calculate the shipping fees? I have confirmed my address and poscode is correct.
1. Although FedEx using realtime calculation on every product. However, if the product quantity you order end up more than 68kg, FedEx realtime will not continue its calculation. For this case, please contact our email@example.com.